E-Learning Compliance Policy
The Institute's commitment to applying national best practices and standards issued by the National Center for E-Learning (NCEL) to ensure high-quality e-learning delivery.
Purpose
- Ensure compliance with the regulations and legislation issued by the National Center for E-Learning.
- Provide a safe, high-quality e-learning environment.
- Enhance the efficiency and effectiveness of e-learning programs.
- Protect the rights of trainees, trainers, and stakeholders.
- Achieve continuous improvement in e-learning and training operations.
Scope
- All e-learning training programs.
- Trainers, trainees, and administrators.
- Learning management systems and e-learning platforms.
- Training content and e-assessments.
- All support services related to e-learning.
General Principles
Quality and excellence in delivering e-learning.
Transparency, fairness, and equal opportunity.
Data protection and privacy.
Accessibility and inclusiveness.
Continuous improvement and development.
Commitment to academic integrity.
Compliance with NCEL Standards
Six core areas the Institute upholds in line with NCEL standards
- Establish an organizational structure for e-learning management.
- Define responsibilities and authorities.
- Review policies periodically.
- Measure performance and quality indicators.
- Design training content according to modern educational standards.
- Update content periodically.
- Observe intellectual property rights.
- Ensure content alignment with learning outcomes.
- Provide registration and e-support services.
- Enable trainees to access content at any time.
- Provide academic guidance and mentoring.
- Receive and address complaints and suggestions.
- Qualify trainers to use e-learning systems.
- Evaluate training performance periodically.
- Provide technical support for trainers.
- Apply procedures that ensure academic integrity.
- Document and retain exam results.
- Use diverse and objective assessment methods.
- Ensure the confidentiality of trainee data.
- Provide continuous technical support.
- Resolve technical issues quickly and efficiently.
- Provide usage guides for electronic systems.
Privacy & Data Protection
- — Maintain the confidentiality of beneficiaries' data.
- — Do not share data except in accordance with applicable regulations.
- — Apply cybersecurity controls.
- — Back up and restore data when needed.
Academic Integrity Policy
Prohibited
- — Cheating in e-assessments.
- — Impersonation.
- — Copying content or infringing intellectual property rights.
- — Using unlawful means to obtain certificates.
Access & Inclusiveness
- — An e-learning environment that accommodates the needs of all beneficiaries.
- — Easy access to training materials.
- — Diverse instructional media suited to different groups.
Performance & Quality Indicators
Review & Approval
This policy is reviewed once a year, or whenever new updates are issued by the National Center for E-Learning or relevant regulatory bodies. It is approved by the Institute's senior management, takes effect from its approval date, and binds all staff and beneficiaries.