Compliance with ETEC Standards
The Institute's commitment to applying all regulations, standards, and controls issued by the Education and Training Evaluation Commission (ETEC) to ensure high institutional quality.
Purpose
- Ensure the Institute's compliance with the Commission's regulations, legislation, and standards.
- Strengthen the culture of quality and continuous improvement within the Institute.
- Raise the efficiency of training programs and their outcomes.
- Achieve satisfaction among beneficiaries and stakeholders.
- Improve institutional performance and the Institute's competitiveness.
Scope
- All training programs offered by the Institute.
- All Institute staff — administrators and trainers.
- Trainees and beneficiaries.
- Academic, administrative, and financial processes related to quality.
Core Principles
Institutional quality and excellence.
Transparency and accountability.
Fairness and equal opportunity.
Continuous improvement.
Sound governance.
Beneficiary focus.
Institutional Commitments to ETEC
- Apply all regulations and instructions issued by the Commission.
- Update policies and procedures to align with regulatory requirements.
- Comply with national training and quality standards.
- Establish an internal quality assurance system.
- Develop key performance indicators to measure program efficiency.
- Conduct periodic institutional performance reviews.
- Design programs to meet labour market needs.
- Define clear, measurable learning outcomes.
- Periodically review and update training packages.
- Evaluate the impact of training on trainees and employers.
- Recruit qualified, experienced trainers.
- Deliver continuous professional development programs for trainers.
- Evaluate trainer performance periodically.
- Provide a suitable, safe training environment.
- Offer guidance and support services to trainees.
- Measure trainee satisfaction with programs and services.
- Apply diverse and fair assessment tools.
- Ensure the integrity of exams and evaluation.
- Retain and safeguard the confidentiality of evaluation results.
- Identify institutional and training risks.
- Develop plans to address risks.
- Implement improvement plans based on evaluation results.
Key Performance Indicators
Responsibilities
Senior Management
Approve policies and plans and provide the resources needed to apply quality standards.
Quality Management
Monitor compliance with Commission requirements, prepare periodic reports, and implement continuous improvement plans.
Departments & Units
Comply with approved policies and procedures and cooperate in evaluation and development processes.
Review & Approval
This policy is reviewed once a year, or whenever new updates are issued by ETEC or any relevant regulatory body. It is approved by the Institute's Board of Directors, takes effect from its approval date, and all Institute staff are bound to apply it.